James Madison University

JMU-OTCES New Check-In Procedure:

  1. Please arrive 10 minutes before your appointment begins and ends, parents/caregivers to wear face masks and clients to wear face masks when entering/exiting the building.
  2. Call when you arrive (therapist or clinic) to the side gravel lot and park in one of the JMU-OTCES spaces (purple signs).
  3. You will be asked the following questions via phone:
    • Do you, or anyone in your household have any signs of illness including coughing, cold, fever, aches or other signs of illness today?
    • Are you, or anyone you reside with aware of having been exposed to a person who is known or believed to have COVID-19?
    • Has anyone in your household been tested for COVID-19 since your last visit?
  4. If answered NO to ALL 3 questions, wait until a therapist comes out to get you/your child.
  5. If in the clinic, you must maintain 6 feet of social distance whenever possible. Questions and scheduling must be completed through phone calls and/or email.

Thank you for adhering to our new policies! Welcome Back!